EditandPrint Version.5 Content Management

This section allows you to categorize the FAQs available on your storefront. If the categorization is done correctly, customers can find it more convenient to search for the FAQs they need. You can toggle the status for different FAQ Categories as Green (Active) or Red (Inactive).

Action Menu

Admin > Content Management > FAQ Category > Action Dropdown

Edit: Quick link to modify the details of any existing FAQ Category.

Delete: Quick link to delete the selected FAQ Category after confirmation. This link will only show for categories which doesn’t have any FAQ saved in them. To be able to delete categories which don’t show an option of ‘Delete’, you will need to first delete the FAQs in that particular Category.

View Question: Quick link to check FAQs within the selected category.

Add

Admin > Content Management > FAQs Category > Add (Top Right Link)

FAQ Category added using ‘Add’ Option will fall under primary level. To add a Category, simply fill in the name and sort order. Once you have filled the necessary details, click Submit to save the changes made.

This section allows you to publish FAQs and manage their display sequence and status. You can toggle the status as Active or Inactive.

Action Menu

Admin > Content Management > FAQs > Action dropdown

Edit: Quick link to modify the details of any existing FAQ.

Delete: Quick link to delete the selected FAQ after confirmation.

Add

Admin > Content Management > FAQs > Add (Top Right Link)

FAQ added using ‘Add’ will fall under primary level. To add a FAQ, simply select category which is created using FAQ Category section, Question and Answer for the FAQs and sort order. Once you have filled the necessary details, click ‘Submit’ to save the changes made.

This section allows you to publish and manage testimonials on your storefront. You can add new testimonials, manage existing testimonials, and set their display sequence and status. You can toggle the status for different Testimonials as Active or Inactive.

Action Menu

Admin > Content Management > Testimonials > Action dropdown

Edit: Quick link to modify the details of any existing Testimonials.

Delete: Quick link to delete the selected Testimonial after confirmation.

Add

Admin > Content Management > Testimonials > Add (Top Right Link)

Testimonial added using ‘Add’ fall under primary level. To add a Testimonial, simply add Client name and feedback for the Store, Status and sort order. Once you have filled the necessary details, click Submit to save the changes made.

This section allows you to add and manage banner settings. You can upload images for banners, sort display order, and publish them in a slideshow on your storefront. You can even define the link for the banner to be hosted. You can toggle the status for different banners as Active or Inactive.Using Filter by Corporate dropdown on the top left, you will get the list of banners added by that respective corporate.By Default master banners displays.

Action Menu

Admin > Content Management > Banners > Action dropdown

Edit: Quick link to modify the details of any existing banner.

Delete: Quick link to delete the selected banner after confirmation.

Add Banners

Admin > Content Management > Banners > Add Banner (Top Right Link)

To add a banner, simply fill in the details and click Submit. You can choose to display banner before or after the customer logs in. You can also add a link to the banner.

Banner Settings

Admin > Content Management > Banners > Banner Settings (Top Right Link)

Description of important options are as below:

Auto Start Slideshow: Whether you want to auto start the slideshow for banner or not.

Slide Transition Timeout: Mention the time-gap between display of two banners.

Banner Transition Effect: Tick motion effect on banners – fade or slide.

You can manage different kinds of emails in your system from this section. You can send and receive emails from multiple recipients. You can edit the content of different emails like thank you for contacting us email, request a quote email, forgot password email, etc. Your system comes pre-built with default email templates which are sent to your customers and received by you as admin.

Action Menu

Admin > Content Management > Email-SMS Notifications > Email Notifications > Action dropdown

Edit: Quick link to modify the details of any existing email Template.

E-mail Template Structure

Admin > Content Management > Email-SMS Notifications > Email Notifications > E-mail Template Structure (Top Right Link)

You can modify the structure of email content with respect to your theme. You can also preview the email structure using the preview link.

Action Menu

Admin > Content Management > Email-SMS Notifications > Email Notifications > E-mail Template Structure > Action dropdown

Edit: Quick link to modify the details of any existing email structure for different themes.

Set Email Notification

Admin > Content Management > Email-SMS Notifications > Email Notifications > Set Email Notification (Top Right Link)

You can configure the email setting for “From”, “To” and “CC” for various email templates. You can set common setting for All the email template to configure “From”, “To” and “CC”. To overwrite this setting you can set individual “From”. You can also notify external email by enabling the notify status. Add external email addressed to notify about the particular email by adding them in “TO” or “CC”.

You can manage different kinds of SMS in your system from this section. You can send SMS to multiple recipients on their cell number as well as receive a copy of such messages on your cell number if needed. You can edit the content of different SMSs like thank you for contacting us email, request a quote email, forgot password email, etc. Your system provides different Help Content variables for various SMS templates which you can use to prepare SMS content to be sent to your customers.

Action Menu

Admin > Content Management > Email-SMS Notifications > SMS Notifications > Action dropdown

Edit: Quick link to modify the details of any existing SMS Template.

Delete: Quick link to delete the details of any existing SMS Template.

SMS Add Notification

Admin > Content Management > Email-SMS Notifications > SMS Notifications > SMS Add Notification (Top Right Link)

To configure SMS notification for customers, select the concerned e-mail template name from the dropdown and create the SMS content using the Help variables content provided at the bottom. Since only limited characters can be used in a single SMS, we display a standard 200 characters limit initially so that you are aware about the limitation of characters. Of course, you can add longer content in SMS content but the number of SMS to be sent in that case may increase accordingly. In that scenario, number of characters will show as a negative value with a minus sign.

In the ‘Admin Notification’ field, you can enter the cell number on which you would like to receive a copy of the SMS sent to customers.

Auto E-mail Reminder

Admin > Content Management > Email-SMS Notifications > Automatic E-mail Reminder>

Auto Email reminders can be sent to customers or admin based on different scenarios as bellow:

• Unordered products in their shopping cart. (Shopping Cart).

• Considerable time since they last logged in to storefront. (Account Activity).

• Reminder to enter feedback for completed orders. (Order Feedback).

• Admin users can be sent to you or other admin users for product stock report. (Product Stock Notification)

Admin can even set frequency, like the number of days’ interval at which email reminder should be sent for above scenarios. Such reminders can be configured using ‘Email Marketing Reminder’ sub-section added in Content Management Module.

You will require to subscribe with third party company ‘Mailgun’. “Mailgun” integration would be mandatory for sending ‘Reminder Emails’ and you can enable and enter its API key as well as other necessary details under ‘External Service Settings’ section in admin panel.

Admin > Store configuration > External Services

Action Menu

Admin > Content Management > Email-SMS Notifications > Automatic E-mail Reminder > Account Activity > Action dropdown

Edit: Quick link to modify the details of any existing E-mail Template.

Reminder Settings: Quick link to Set the settings of existing E-mail Template.