As soon as we sign the agreement and pay the set up and training fees – how long until my site is set up and fully functional?
Do we have to have an ANZ Bank account to link?
What software do we need e.g.: operating system, Licences plug ins or anything computer related we need for running the site as a business including site administration and uploads or downloads. Internet speed, computer system speed and hardware?
What type of computer hardware is required for administration and the running of the site setup?
Is delivery or distribution from IBS/other printers and quotes for deliver and courier shipping an extra feature if so how much?
Will there be other ways for clients to upload artwork -( do we need to setup an email or is this included in the price?) for orders apart from FTP and can we expand the size of the upload cache per month If required and is there an extra charge for this?
Will the FTP upload feature have a limit in size and I understand the M2 and FTP upload package is included in the training for $1000?
What is M2 calculator? What is M2?
What is the data and user security policy?
What does it mean by unique customisations on the web site at own expense – is the basic setup and look included in the price? or are there add ons? that will be required?
Will the website be functional for business, therefore work well without extra customisations?
Is it possible if we could have some web addresses (customers) who are using this system setup at the moment? – so we can look at -that have been designed and implemented so we get an idea of how it works?
Does the website come with design templates? Or is it one basic design?
Do we have to setup for other suppliers apart from the IBS setup and link?
If the website does not come with templates I understand template production is charged at $30.00 per hour. Or that the template building training will be charged at $330.00?
For the content of the site how many pages are setup included in the quoted price? I understand we need to provide artwork/photos and the layout of pages in a word document, is this correct?
If we give instruction by word files on the layout and direction/ look explained in the word files – will we be charged any copy writing or set up fee. What defines the copy writing?
What does the basic training online include – for example – Is it to take and process orders and get them printed – adjusting prices and margins – receive and process payment and get them delivered, will the whole sales process involved will all be included?
Is there a basic search engine optimisation (can we setup with key words and regions) on the site and will this is enough to be on the first page of Google search?